Here at Charles Corporation we wish to bring back to the customer's experience of having a relationship with your jeweler. So often when someone buys a piece of jewelry from mega stores, they have difficulties with the piece and are told they must pay $20 just to send it in for the professionals to look at. After the professional tells you what is wrong with the piece then you have to pay for the repair itself (even if the repair is as simple as bending a prong back in place!). This process could take weeks! Gone are the days when it was as simple as going to your jewelers and they could fix the small problems right then and there or you leave it for a few days for the bigger problems.
While Charles Corporation can't have a store in every city, we can make getting your jewelry repaired much easier!
We offer you two different programs: the Free Lifetime Repairs Program and the 50/50 Lifetime Charles Corporation Guarantee. To see the Free Lifetime Repairs Program please click this link https://designsbynathan.us/lifetime-free-repairs/.
The 50/50 Lifetime Charles Corporation Guarantee is for when a piece of jewelry (Sold by Charles Corporation) is so damaged that fixing is not possible, or up to 50% of the piece of jewelry is lost by the customer (Like only having one earring set). this policy allows the you to send in the damaged or incomplete piece to Charles Corporation. We sell many more items then what you see on this website (Asking for a specific style or piece is very much welcome!) Yes, 10 years from now you can send your unusable jewelry in and get 50% off a diamond ring!
The customer is responsible for shipping costs to Charles Corporation and then you sit back and let us take care of the rest! Any piece bought using this program is also covered by the Free lifetime Repairs program and the 50/50 Lifetime Charles Corporation Manufactures Guarantee. You can use these programs as many times as needed. To use your 50/50 Lifetime Charles Corporation Guarantee, mail your jewelry to:
7785 East N Avenue
Kalamazoo, MI 49048
Please include weather you want to use the 50/50 Lifetime Charles Corporation Guarantee or the Free Lifetime Repairs program.
you are responsible for shipping costs to Charles Corporation. the repairs and return shipping are free.
If you need to contact us for any reason about these programs or have any questions please email us at email@example.com. Thank You for letting us help you Effortlessly Create the look you Want.